Complaints
Let’s chat
If you have a question or if you’re not entirely happy
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Quilter
SUNDERLAND
SR43 4JP
Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626
You can find more information by visiting the Quilter Financial Planning website:
Contact Quilter Financial Planning | Quilter
If you cannot settle your complaint with us, you may be entitled to refer it to the
Financial Ombudsman Service (www.financial-ombudsman.org.uk)
Client Testimonials
Emily M.
2 months ago
We have used Mortgages in Lincoln 3 times and will definitely use them again in the future.
They are knowledgeable and offer a personal service. Easy to contact and responsive.
Highly recommend them.
Jenny W.
3 months ago
100% worth the money for Mortgages in Lincoln. The team were incredible! Always there to help at every stage of the process. As first time buyers we couldn't have done it without them. Thank you 🙂
Mark J.
8 months ago
I can not recommend them highly enough.Very helpful all the way through the process
Emma F.
8 months ago
Mortgages in Lincoln Limited saved us a lot when we remortgaged and thanks to Colin's expertise ensured we had the right critical illness insurance when it counted. Amy Callow was an absolute God send and helped us every step of the way with our claim. Amy was kind and thoughtful giving us regular updates making us feel reassured and she was extremely professional. Absolutely would recommend 100%.
Emily P.
1 year ago
We have used Mortgages in Lincoln for our first house purchase and more recently to purchase our next home. Colin and the team are always so friendly, supportive and helpful. They really know their stuff and it's been a pleasure to work with the whole team. We cannot thank them enough.
Bek B.
2 years ago
We have been using Mortgage in Lincoln for many years now, and We can’t rate Colin and his team highly enough- He puts you at ease as soon as you walk through the door with his friendly demeanour, he is clearly very knowledgable of the industry, and always put his clients needs first, giving us his honest advice, even when it’s not what’s best for him.
We would highly recommend him, you won’t be disappointed!
Tira S.
2 years ago
Thankyou so much to Colin and all the team! As first time buyers we didn’t know where to start with applying for our first mortgage but were well looked after throughout the whole process. Colin was excellent in finding us the best mortgage that was tailored to our circumstances and was always on hand for any queries / advice. The team are friendly, hard working and I can’t recommend them enough- will definitely be back to remortgage! 😊